We understand that any form of entertainment should not be excessive to the point that it has a negative impact on a user's personal life. Ideally, we recommend our clients to try and impose their own monetary budget on these games to limit over-spending.
However, if you are still struggling financially or emotionally, then we recommend that you try to distance yourself from gaming for a while. For those, who cannot control this urge to gamble or are at risk of developing a gambling addiction, we recommend that they resort to more drastic measures such as self-exclusion.
NOTE:
If you opt to go through the self-exclusion process, then you can no longer unblock the account as it is a permanent block. Please refer to this link for more info: https://desiplay.in/page/responsible-gambling
In order to complete the self exclusion process, kindly contact our support team via email at [email protected] and provide the following details:
A photo of the back and front side of your Aadhar card in good quality.
A photo of you holding your Aadhar card (selfie of you holding your Aadhar card) where we can see all the information clearly.
Also in case you experience difficulties with gambling activities, for our part, we recommend that you can seek help from a specialist of the appropriate profile: https://www.gamblingtherapy.org/en
If you have any further queries regarding self exclusion that has not already been covered in the article above, please do not hesitate to contact our support team, we will gladly assist you accordingly!