There can be a variety of reasons as to why you may be having trouble in receiving an OTP code through your mobile/smartphone. Some of the reasons are highlighted in the list below:
Check to see if the mobile number you have entered is correct.
Check to see if your mobile phone SIM network is functioning as intended.
Clear the browser's cache and cookies and then try again.
If the error still persists, then please contact our support team for further assistance!