We understand that it can be a frustrating experience when the website does not function properly, as it reduces the overall gaming experience for our clientele, and sincerely apologize if any issues occur from our end. We also try our best to ensure the game-play experience is as smooth as possible.
Therefore under normal circumstances the website should run as intended so if you are encountering issues with the website's performance, the reason is most likely external. Below are some tips you can try to implement in order to resolve the issue:
Check your internet speed; consider resetting your ISP WiFi router or data
Check and close other running applications on your device
Check if your device has free storage space
Consider clearing your browser cache and cookies
Try using a different ISP or data connection
Try using a different device to see if the application/website is running as intended
If the aforementioned options have not already fixed the issue you are facing, then please contact our support team for further assistance!