This article assumes that you have made a deposit via one of the available methods in the Desi website and have input the correct details on the payment page. Additionally, this assumes that you have activated your deposit transaction ID wherever this may apply. You may then be wondering how long it will take to receive your requested deposit amount.
The aim of this article to inform the user about the timeframes.
KEY NOTES:
The timeframes for these processes are approximate and are subject to changes based on the information provided to us by the payment provider.
The deposits are handled by a third party payment provider so there may be some delays on their end beyond the timeframes provided. Nonetheless, we will try to ensure you receive your funds as soon as reasonably possible.
If you do not see a particular deposit then it is likely the case that the deposit method may be unavailable for the time being. If such is the case, we recommend you to try a different method of deposit until your preferred method is available again.
Please do keep in mind the key notes provided when referring to the timeframes below.
Deposit Timeframes
DEPOSIT METHOD | IN PROCESSING (DELAY) | DECLINED (REFUND) |
Debit Cards | 5 Minutes | 5 Minutes |
Netbanking | 3 hours | 3 business days |
UPI | 3 hours | 3 business days |
PayTM | 3 hours | 3 business day |
Bitcoin | Instantly | Instantly |
AstroPay | Instantly | 1 business day |
PhonePe | 3 hours | 3 business day |
PhonePe Direct | 3 hours | 3 business day |
Google Pay | 3 hour | 3 business day |
Please note that, wherever applicable, the term "business days" refers to a working day within an average week (Mondays - Fridays are business days whereas Saturdays and Sundays are weekends).
These timeframes are subject to change based on updates from the payment provider, as such we will try to update this page regularly to keep you more up-to-date on the timeframes.
The reason we ask that you wait a bit before contacting us immediately is because sometimes the funds may take some time to settle into your account. However, if you have waited as per the guidelines above and still have not received your funds, then please do not hesitate to contact our support team and they will gladly assist you further!